Our policies

Privacy Notice

How Snova collects, uses, shares and protects personal information for organisers, guests and event photos and videos.

Terms of Service

The terms that govern use of Snova's website, organiser dashboard, event QR camera, galleries, paid plans and optional social publishing.

Cookie Policy

How Snova uses cookies and similar technologies, the categories in use, and how consent is obtained and withdrawn.

Acceptable Use & Content Policy

The content and conduct rules that apply to organisers, guests and anyone accessing a Snova event page.

Guest Photo & Video Privacy Notice

What happens to the photos and videos guests capture at a Snova event, who can see them, and how to ask for removal.

Children & Young People Event Photography Policy

Additional protections for photographs and videos of children and young people appearing in Snova event galleries or proposed social posts.

Event Organiser Data Processing Addendum

The data processing terms that apply where Snova processes personal data on behalf of an event organiser.

Social Media Publishing Terms

The terms that apply when Snova writes social posts from event content with AI help, and the organiser publishes them or connects a Facebook or Instagram account for Snova to publish on their behalf.

Data Retention & Deletion Rights Policy

How long Snova keeps event content, account data and records, and how deletion and data-subject requests are handled.