Acceptable Use & Content Policy

1. Purpose

This policy explains content and conduct that is not permitted on SNOVA. It applies to organisers, guests, collaborators and anyone accessing event pages.

2. Prohibited content

• Child sexual abuse material, sexual exploitation or grooming content.
• Non-consensual intimate imagery or voyeuristic content.
• Threats, harassment, stalking, bullying or content intended to humiliate.
• Unlawful discrimination or hateful content that breaches applicable law.
• Content infringing copyright, trade marks, confidentiality, privacy or data-protection rights.
• Fraudulent, deceptive or impersonating content.
• Malware, malicious links or content intended to compromise devices/accounts.
• Content that unlawfully reveals sensitive information or exact locations of vulnerable people.
• AI-written posts that are misleading, that state something untrue about a person or an event, or that attribute words, feelings or actions to someone shown in a photograph.
• Publishing any image to a social account without the rights and permissions needed for public use, whether published manually or automatically.

3. Event privacy

Do not share an event QR code, password or private gallery link beyond the intended audience where doing so would violate the organiser's instructions or another person's reasonable privacy expectations.

4. Enforcement

SNOVA may remove content, limit access, disable social publishing, suspend events or accounts, preserve evidence where legally necessary, and report matters to relevant authorities where required or appropriate.

5. Reporting

Report unlawful, unsafe or rights-infringing content through the in-product reporting tool or privacy@snova.uk. Include the event identifier and specific content where possible.